t: 01284 755118


Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

West Suffolk Crematorium, Risby, Bury St Edmunds IP28 6RR

If you have some feedback which you would like to share with us for inclusion on our website, please email: WestSuffolk@westerleighgroup.co.uk

Recent Testimonials

My husband and I attended the Christmas carol and remembrance service on 15th December 2021. We just had to let you and your staff know how lovely it was. With many bereavements in the last year, my father at the end of 2020 and my mother in February of this year both to Covid.This was followed by his uncles and an aunt in November. It truly offered me comfort and somehow helped us know you are not alone in your grief. Please pass on our thanks to all those who helped it was so wonderful of you all.

Everything was beautifully organised, which helped us through a difficult process.

Beautiful chapel and cemetery, and lovely gardens.

It was such a comforting service – I will always look back with gratitude in my heart.

All of the staff were very helpful and kind.

So genuine and so helpful, knowledgeable and comforting – thank you.

I genuinely could not have asked for, or got, a better service from every single person that I spoke to.


Complaints Procedure

In the unlikely event that you feel that we haven't fulfilled your expectations please familiarise yourself with Westerleigh Group’s complaints procedure here: Westerleigh Group Complaints Policy.


Download A Feedback Form

We welcome any feedback that you may have. Please feel free download a copy of our Feedback Form below and submit any comments that will enable us to improve our service to you at the following address:

Westerleigh Group Ltd
Westerleigh Road
BS37 8QP